Security & Trust
Protection you can understand.
Layered safeguards help protect your account, payments and information while keeping responsibilities and limitations clear.
Controls reviewed 26 October 2026 · Reviews are ongoing
01Account access
Login throttling limits repeated password guesses. Session expiry, revocation and active-user checks help stop stale access. Keep credentials private and remove staff access when responsibilities change.
Payment safeguards
Payment verification and duplicate-processing safeguards help prevent false payment activation and repeated billing. They do not guarantee protection against every payment dispute or fraud scenario.
Encrypted connections
HTTPS protects information travelling between your browser and MyMEX. Check the website address before signing in. HTTPS does not make a fraudulent website trustworthy.
Restricted system files
Private configuration and restricted file permissions help reduce unauthorized reading or changes to sensitive application files.
Recovery safeguards
Selected production database and application backups were restored and checked in isolation. Deployment rollback was rehearsed. Full restored-service business testing remains outstanding.
Ongoing review
Security reviews continue. Provider-level MFA enforcement, server patching, SSH and firewall policies, and immutable/off-site backup assurances have not yet been independently verified in this review.
Security is a shared responsibility
No online service eliminates every risk. Protect your credentials, review workspace access and report unexpected account or payment activity promptly. This page describes reviewed controls; it is not an independent certification or a guarantee that every platform route has been audited.
Report a security concern
Use our support form to request a private security follow-up. Describe the affected page and what happened. Do not send passwords, API keys, payment details or customer records. For sensitive evidence, ask support for an appropriate private channel first.
Platform terms · Privacy notice
