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These Platform Terms govern access to MyMEX Cards, its workspaces, digital cards, Jarvis tools, public pages and related services operated by MOTORING EXCELLENCE SA (PTY) LTD (registration 2022/521610/07), referred to below as Motoring Excellence.
By creating an account, accepting an invitation, purchasing a subscription or using MyMEX Cards, you agree to these Platform Terms, the Subscription Terms, the Intellectual Property and Content Terms and the Privacy Notice. If you act for a business or other organisation, you confirm that you have authority to bind it. Account and contracting-party information must be accurate and kept current.
Subject to payment, authorised access and these terms, Motoring Excellence grants the subscribing customer a limited, non-exclusive, non-transferable and revocable right to use MyMEX Cards for its internal business purposes during the subscription. No ownership of the platform, source code or reusable technology is transferred.
Read our Security & Trust overview for reviewed protections and reporting guidance. Customers control their workspace users, roles and permissions and must promptly remove access when responsibilities change. Credentials must not be shared. Customers must use reasonable security measures and notify Motoring Excellence promptly of suspected compromise. Motoring Excellence may require a password reset, revoke a session or temporarily restrict an account to protect the platform or its users.
The workspace owner is responsible for staff access, card allocation, published business information, integrations and actions performed by authorised users. Platform controls support, but do not replace, the customer’s internal approvals, supervision or legal obligations.
Subject to applicable law, required permissions and any written confidentiality restrictions agreed with the tenant, the tenant grants MyMEX a limited, non-exclusive, royalty-free permission to display and reproduce its publicly published MyMEX digital cards and the adverts, Specials, Offerings and catalogue artwork created or published through MyMEX, solely to demonstrate and promote MyMEX’s work and platform capabilities. This is particularly relevant to Automotive dealership and salesperson cards and vehicle campaign designs. Examples may appear on MyMEX’s website, portfolio, demonstrations, presentations and promotional materials.
The tenant and other rights holders retain ownership of their content, logos, trademarks and images. MyMEX may resize, crop or format examples for presentation, but must not materially change an offer, imply an endorsement or ongoing commercial relationship that does not exist, or present historical prices, stock or campaign terms as current. Historical artwork must be identified as a design example where needed to avoid misleading viewers. This permission does not override third-party brand, image or personal-information rights.
Only content approved for public publication may be showcased. Private workspace screens, customer or lead records, CRM conversations, unpublished drafts, financial records and confidential information are excluded. Public staff names, photographs and contact details may be included only where their reuse is lawful and appropriately authorised; details that are not needed for the example should be omitted or obscured.
A tenant or affected cardholder may request exclusion or removal through the support form. MyMEX will review the request promptly and remove or anonymise examples under its control where reasonably practicable and as required by law. Copies already lawfully distributed or held by third parties may not be fully recoverable. A written restriction agreed with the tenant takes precedence.
For existing tenants, this clause takes effect subject to the notice, agreement and acceptance requirements of their existing contract and applicable law. Publishing this clause alone does not establish retrospective consent or replace any separate permission required for personal information or third-party content.
MyMEX Cards may not be used for fraud, impersonation, harassment, unlawful discrimination, malware, deceptive offers, unsolicited messaging, infringement, unauthorised security testing, attempts to obtain another tenant’s data or activity that materially disrupts the service. Access may be restricted where reasonably necessary to investigate or stop prohibited conduct.
Customers are responsible for the lawful basis, consent, suppression, opt-out, frequency and record-keeping requirements that apply to email, WhatsApp, push, CRM and other communications they initiate. Customer-facing messages must be accurate, professional and sent only by authorised users.
Jarvis may assist with drafting, explanation, classification and recommendations. AI output can be incomplete or incorrect and must be reviewed before it is published, sent or relied upon. Jarvis may not be used to invent facts, bypass permissions or make final legal, financial, medical, employment or eligibility decisions. Material customer-facing actions remain subject to authorised human confirmation.
Personal information is processed as described in the Privacy Notice. Where MyMEX processes personal information for a tenant as an operator, the parties must comply with their applicable POPIA responsibilities and any agreed data-processing terms. Customers must not upload personal information they are not authorised to process.
PayPal, email providers, browsers, maps, messaging services, social networks and other integrations operate under their own terms and availability. Motoring Excellence will use reasonable care when exchanging data with configured services but cannot control a third party’s outage, eligibility decision, account restriction or policy change.
Motoring Excellence will use reasonable skill and care in operating MyMEX Cards. Planned maintenance, urgent security work, internet conditions and events outside reasonable control may affect availability. Customers should retain independent copies of business-critical source material and exported records.
Features may be improved, replaced or retired where reasonably necessary for security, performance, compliance or product development. Motoring Excellence will provide reasonable notice of a material reduction to paid core functionality where practicable and will not use a change to remove mandatory legal rights.
Access may be suspended for failed payment, material breach, security risk, unlawful use or a legal requirement. Where reasonably possible, the customer will receive notice and an opportunity to remedy a remediable breach. Emergency security restrictions may take effect immediately. Suspension does not destroy tenant data or waive fees lawfully due.
MyMEX Cards is a business enablement platform and does not guarantee leads, sales, revenue, search ranking, uninterrupted third-party delivery or a particular commercial result. Customer content, offers, decisions and communications remain the customer’s responsibility. Nothing in these terms excludes a warranty or right that applicable law does not permit Motoring Excellence to exclude.
Each party remains responsible for loss caused by its fraud, wilful misconduct, gross negligence or obligations that cannot lawfully be excluded. To the maximum extent permitted by law, Motoring Excellence is not liable for indirect or consequential loss, lost opportunity, inaccurate customer content, unauthorised customer-user conduct or failure of an independent third-party service. Any contractual limitation must be applied fairly and subject to mandatory consumer rights.
To the extent permitted by law, a customer is responsible for claims arising from content it supplies, unlawful communications it directs, its infringement of third-party rights or misuse by its authorised users. This clause does not require a customer to indemnify Motoring Excellence for Motoring Excellence’s own unlawful conduct, gross negligence or obligations that cannot be excluded.
When access ends, public publishing and administration may be restricted while data is retained for legitimate billing, legal, security and recovery purposes. A verified customer may request a reasonable export or deletion, subject to applicable retention obligations, unresolved disputes and the rights of other data subjects.
Material changes will be communicated where required. A new fixed subscription term will not be imposed merely by publishing updated terms. MyMEX records the version and time of subscription acceptance so the agreement connected to a purchase can be reproduced.
Contracting entity: MOTORING EXCELLENCE SA (PTY) LTD, registration 2022/521610/07. Registered office: 17 Weavers Lane, Brettenwood Estate, Sheffield Beach, KwaZulu-Natal, 4391, South Africa.
These terms are governed by South African law, subject to mandatory rights and any forum a consumer is legally entitled to use. Questions, complaints and legal notices may be submitted through the recorded support form or to admin@motoringexcellence.com.
